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INFORMATION REGARDING THE RIGHT TO WITHDRAW FROM THE CONTRACT

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you took possession of the goods or on which a third party other than the carrier and designated by you took possession of the goods.

To exercise your right of withdrawal, you must inform Rest – Krak Gastrox sp. z o.o. sp.k., ul. Stefana Batorego 16, 34-300 Żywiec (sklep.goralskiepraliny.pl) of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by mail or email).

You may use the model withdrawal form, but this is not mandatory. To meet the deadline for withdrawing from the contract, it is sufficient for you to send notification of your exercise of the right to withdraw from the contract before the withdrawal period expires.

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method we offer), without delay, and in any event no later than 14 days from the date on which we were informed of your decision to exercise your right to withdraw from this contract. We will refund the payment using the same payment methods you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund.

We may withhold the refund until we have received the item or until you have provided proof of its return, whichever occurs first.

Please return or hand over the item to us immediately, and in any case no later than 14 days from the date on which you notified us of your withdrawal from this contract. The deadline is met if you send the item back before the 14-day period expires. The goods should be returned to the following address: Góralskie Praliny, Droga do Samków 10a, 34-500 Zakopane.

You will be responsible for the direct costs of returning the goods.

You are only liable for any decrease in the value of the item resulting from handling it in a manner other than what was necessary to determine its nature, characteristics, and functioning.

For returns, please review and complete formularz zwrotu.