Delivery and payment

DELIVERY COSTS AND METHODS

DELIVERY METHOD DOWN PAYMENT (PLN) APPROXIMATE DELIVERY TIME
Courier company - DPD 20.00 2-4 working days since crediting the payment for the order into our account
Courier shipment abroad from 80.00 2-5 working days from crediting the payment for the order into our account, exact time depends on the country of shipment





 
Crucial information on order shipment!
We send the shipments from Monday to Thursday. We do not send out order on Fridays (to be delivered on Monday) due to too long time duration of shipment and storing, which could negatively influence the state of the products.  The order processing starts after the payment has been credited to our account (does not apply to individual orders and wholesale orders with payment date).
BANK ACCOUNT FOR TRANSFERS:
BANK ACCOUNT FOR TRANSFERS:
Bank account for transfers
ING 30 1050 1445 1000 0024 1107 0499
 
Rest – Krak Gastrox sp. z o.o. sp. k.
ul. Stefana Batorego 16
34-300 Żywiec
NIP - 5532519857


ONLINE PAYU PAYMENTS:

The payment system is provided by PayU S.A. ul. Marcelińska 90 60-324 Poznań NIP 7792308495, REGON 300523444.



ADDITIONAL INFORMATION:
    • We do not offer the option of selecting specific day and time of delivery.
    • The whole order will be shipped to one address. It is not possible to select more than one shipping address for one order.
    • Courier shipment abroad (ONLY TO SELECTED EUROPEAN COUNTRIES: Austria, Belgium, Czech Republic, Denmark, France, Netherlands, Ireland, Lithuania, Latvia, Germany, Slovakia, Sweden, Hungary, Great Britain - apart from Jersey).
SECURING THE SHIPMENT:
Each order is treated individually, and carefully checked and secured before the shipment.
We are fully responsible for the delivery of our products at their full value.
In the case of high temperatures, we add a cooling agent to the packages, which prevents chocolate from melting by maintaining correct temperature in the package.